This Cookie Policy explains what cookies are, which cookies OHC TRADEROOM LTD uses on the OHC Trade Room website, why we use them, and how you can control your preferences. It should be read alongside our Privacy Policy.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, phone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners.
Cookies set by the website operator are called first-party cookies. Cookies set by third parties (such as analytics or advertising services) are called third-party cookies. Both types may be either session cookies (which expire when you close your browser) or persistent cookies (which remain on your device for a set period).
How We Use Cookies
We use cookies to:
- Keep you securely logged in to your account across page visits
- Remember your preferences and settings
- Understand how visitors use our site so we can improve it
- Measure the effectiveness of our marketing campaigns
- Protect the platform from fraud and abuse
Some cookies are strictly necessary for the site to function — we cannot switch these off without breaking core features. All other cookies require your consent, which you can give or withdraw at any time via our cookie banner.
Types of Cookies We Use
| Category | Purpose | Examples | Consent Required? |
|---|---|---|---|
| Enable core site functions: login sessions, security tokens, shopping cart, and cookie-preference storage. |
session_id, csrf_token,
cookie_consent
|
No — always active | |
| Help us understand how visitors interact with the site — pages visited, time on site, error rates — so we can improve the experience. |
Google Analytics (_ga, _gid)
|
Yes — opt-in | |
| Track conversions from our advertising campaigns and allow us to deliver relevant content across other platforms. | Meta Pixel, Google Ads conversion tag | Yes — opt-in |
Third-Party Cookies
Some features of our website rely on third-party services that may set their own cookies. We have listed the main ones below:
Google Analytics
Used to measure site traffic and user behaviour. Data is anonymised where possible. Governed by Google's Privacy Policy at policies.google.com/privacy.
Payment Processors (e.g. Stripe, Flutterwave)
May set cookies on the payment pages to prevent fraud and ensure the security of transactions. These are strictly necessary for payment processing.
Meta (Facebook) Pixel
Used (with consent) to measure the effectiveness of our advertising on Facebook and Instagram. Governed by Meta's Data Policy at facebook.com/privacy/policy.
We do not control these third-party cookies. Please review the respective privacy policies for full details on how they handle your data.
Your Choices
When you first visit our website, a cookie banner will ask for your consent to non-essential cookies. You can:
- Accept all — enable essential, analytics, and marketing cookies
- Accept essential only — only cookies strictly necessary for the site to work will be set
- Customise — choose which categories of non-essential cookies to allow
You can change or withdraw your consent at any time by clicking the "Cookie Settings" link in the footer of any page.
Managing Cookies in Your Browser
Most browsers allow you to control cookies through their settings. You can typically:
- View what cookies have been set
- Delete all or selected cookies
- Block third-party cookies
- Set the browser to notify you when cookies are being set
Guidance for common browsers: Chrome · Firefox · Safari · Edge
Please be aware that disabling certain cookies may affect the functionality of our site — in particular, blocking essential cookies will prevent you from staying logged in.
Cookie Retention
| Cookie | Type | Duration |
|---|---|---|
session_id |
Session (deleted when browser closes) | |
csrf_token |
Session | |
cookie_consent |
12 months | |
_ga |
2 years | |
_gid |
24 hours | |
Meta Pixel (_fbp) |
3 months |
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. The "Last updated" date at the top of this page will always reflect the current version. Where changes are material, we will notify you via a banner on the site or by email.
Contact
Questions about our use of cookies or how to manage your preferences?
OHC Trade Room — Privacy TeamFor cookie and data privacy enquiries, including access requests.
Email Privacy Team